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Terms & Conditions

Terms & Conditions

I agree to pay for all products ordered in this transaction.

If the shipping address that I have provided is deemed undeliverable by the carrier, I take full responsibility for additional shipping cost required to reship the product to the correct address, ONCE the product has been returned to Valencia Clouds.

I do not hold Valencia Clouds responsible for damaged, missing, lost or stolen packages. I understand that it is my responsibility to file a claim with the carrier along with the tracking number provided to me by Valencia Clouds.

I understand that package insurance claims are only applicable to insured packages and claim amounts are limited.

I understand that electing to ship via First Class does no include any insurance.

Due to the sanitary nature of the products I purchased, I agree that no returns or exchanges will be allowed. All sales are final.